Community Housing Officer Careers at Bloom HR

Are you passionate about supporting residents in the community housing sector? We have partnered with YWCA, who through a growth re-structure are now looking for a dedicated Community Housing Officer (CHO) to be the face of their organisation for residents living in YWCA Australia and YWCA Housing properties.YWCA are a proud feminist not-for-profit organisation who have been working at the forefront of gender equality through their housing, community programs and advocacy for over 140 years. This role is essential for ensuring sustainable tenancies by managing administrative functions, maintaining tenancy systems, and providing residents with the support they need to thrive. You will work closely with residents, conduct regular home visits, and ensuring compliance with the applicable state Residential Tenancies Act (RTA).Some Key Responsibilities Include:Maintain and manage tenancy dataEnsure all tenancy actions, including allocation, rent collection, signing up tenancies, maintenance, and access, comply with the relevant state RTA.Conduct regular home visits to residents and manage the Head Leasing Program and Rooming House business where applicable.Mediate between residents within Rooming Houses to resolve housing issues and assist potential residents with housing applications, and represent the organisation at state tribunal authority as required.Ensure high performance in maintenance practices and meet budgetary and financial targets.Scope, monitor, and endorse maintenance work for vacated propertiesSupport the continuous improvement of housing services by maintaining accurate records and contributing to a collaborative and supportive team environment. Qualifications and Experience:Experience in the community housing sector or a related property industry, with familiarity in tenancy management practices, RTA legislation, maintenance, and administrative processes.Clear understanding of the relevant state Residential Tenancies Act.Awareness and sensitivity to homelessness issues, with the ability to communicate effectively with people from diverse cultures.Proficiency in maintaining and managing tenancy data using Chintaro, Excel, and other software.Strong organisational, administrative, mediation, and conflict resolution skills.Computer literacy, including email, Excel, and Word. To be successful in this role a valid Working with Children or Vulnerable People Check is required, as well a Criminal History Check and valid driver’s license.This role offers the opportunity to make a direct impact on the lives of residents in their community housing properties. You will work in a supportive team environment where your contributions will help ensure that their residents receive the best possible service and support.If you are ready to take on a rewarding role that makes a difference in the community housing sector, apply now with your resume and a cover letter detailing your qualifications and experience.Position Description AUD Australia - VIC Melbourne - All locations CBD & Inner Suburbs South Melbourne 3205

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